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All Terms & Conditions

Delivery will be £7.50 for all orders under £100 except for single T-shirt or Polo Shirt orders which will be charged at £3.50. Delivery for single Hoody orders will be charged at £7.50 (this is due to the weight of the item). Delivery will be FREE of charge for all orders over £100.

All items sold on the IMPS Online Collection or received by email are covered by the following terms and conditions:

1) Full payment to be received before your order is dispatched.

2) Any item incorrectly ordered must be returned to Infinity Print at senders expense. The item(s) must be folded and bagged and in the original packaging for a refund or replacement to be sent. Refunds will be paid by PayPal or company cheque.

3) Any items received of poor quality or wrong branding will be replaced Free of Charge.

4) All items are subject to availability and the brand / manufacturer of the clothing may change but it will be of equal quality and we will match the colour of the clothing as close as possible.

5) If paying by cheque, the cheque must clear before the goods are dispatched.

6) Orders will be sent within 2 weeks (10 working days) off-peak and 3 weeks (15 working days) peak season (March – September) by UK Mail.

7) Deliveries sent by UK Mail require a signature as proof of delivery. If you are not in to take delivery a card will be left indicating if the consignment has been left with in a secure area or with a neighbour. If you need to call them to rearrange delivery, there is no charge to have the item redelivered.

8) Infinity Print & Embroidery Ltd accept no responsibility for orders damaged or lost in transit but we can file an insurance claim with the courier on your behalf.